FAQs
Have a question ? We are here to help.
How long does shipping take?
- As a "Made To Order" service, our dispatch times can vary depending on the product. Typically, we need 15-20 days to prepare your order.
For specific product details or assistance, please reach out to us: orders@navaaura.com
What are the Shipping Charges?
- Free Shipping Within India
- International Shipping Charges minimum Rs 2000/- varying from country to country and weight of parcel
Can I order for COD (Cash On Delivery)?
We really apologize at the moment we do not have COD Option for any orders.
Do you offer Customization?
Yes, customization is possible in terms of colors, adding sleeves and other minor customization. For additional customization, you can contact us at +91 87439 01726 or email at order@navaaura.com. However there is an additional 15% charge on MRP for 2XL , 3XL and additional 25% charge on MRP for 4XL , 5XL , 6XL.
Is there a Return/Exchange or Refund for a Product?
We have NO RETURN/NO REFUND policy. It is advised to check for your size requirements before you make a purchase order. But their is exchange policy in case of product found torn.